November 18-20, 2018
Fairmont Empress Hotel and the Victoria Conference Centre, Victoria, BC

About the Canadian Innovation Conference

The 2018 Canadian Innovation Conference, (brought to you by the PCMA Canada East Chapter, in partnership with the PCMA Canada West Chapter), is designed to meet the needs of meeting and event professionals and suppliers whose organizations are engaged in providing services related to the conduct and operation of meetings, conventions, seminars, exhibits and trade shows.

Experience the high caliber of educational content that PCMA is renowned for in an environment customized to the Canadian market. You can earn up to 8.25 Clock Hours of Continuing Education and expand your peer network as you invest your time in attending this 2 1/2 day conference.

Here is why you should attend:

• Receive innovative and superior Canadian-focused education
• Earn CEU credits toward your designation
• Connect with Canadian industry decision-makers
• Learn about the latest technology trends to increase efficiency and productivity within your organization
• Create lasting connections in a smaller, more intimate environment

Future Sites:

• November 17-19, 2019 – Quebec City Convention Centre and the Hilton Québec, Quebec City, PQ
• November 22-24, 2020 – Shaw Conference Centre, the Westin Edmonton and the Chateau Lacombe Hotel, Edmonton, Alberta
• November 21-23, 2021 – Scotiabank Convention Centre, the Marriott on the Falls and the Marriott Fallsview, Niagara Falls, Ontario

More than 400 meeting and event professionals from across Canada, among them

• Canadian Association Professionals and Association Professionals that do business in Canada – executives, event managers, marketing experts
• Canadian Corporate Planners and Corporate Planners that do business in Canada
• Event Suppliers who work with a Canadian market

To receive email updates about the conference: contact canadaeast@pcma.org

All fees are subject to 5% GST

Registration is sponsored by:

The Non-member 2018 Conference Rates include a 1-year PCMA membership.

In order to qualify, you must be a First-time Member. Any non-member using a discount code (including, but not limited to sponsors, speakers and guests) do not qualify.

PCMA membership is available to individuals only. Transfers will not be allowed with less than 90 days left on the membership. A $50.00 nonrefundable administrative fee will be charged to the new member. No organizational memberships are offered. Membership dues are nonrefundable and are billed on your anniversary join date. All membership dues must be paid in U.S. dollars. PCMA dues are not deductible as a charitable contribution for federal tax purposes, but may be deductible as a business expense (check with your accountant for more information). One subscription to Convene®, a $50 value, is included in the cost of membership. PCMA reserves the right to review your membership category. If we have a question, we will contact you for clarification.

Host Hotel

In an effort to support our host hotel and demonstrate effective practices in room block management, the PCMA Canada East Chapter’s Board of Directors is supporting the following policy:

• Attendees that have booked a hotel room outside the official CIC housing block will be charged an additional $200 CAD administration fee. Exceptions will be made for members who are local or sharing a room with another hotel guest.
• The deadline to book a hotel room is Wednesday, October 10, 2018.
• Please note, that any hotel room cancellations will require 72 hours notice without penalty.

Cancellations

Cancellations will only be accepted in writing and must be sent to the PCMA Canada East Chapter Administrator at canadaeast@pcma.org. An $80 CDN cancellation fee will apply if postmarked by September 7, 2018. No request for refunds will be accepted after September 8, 2018. Registrations can be transferred at any time, however PCMA Memberships cannot be transferred for non-members.

Terms

Unless otherwise advised prior to the Conference, the attendee grants permission to have his/her photograph taken and possibly reproduced in official CIC materials.

Looking for an innovative way to connect with clients?

Invite them to be your guest at an outstanding experiential conference where they can receive CEU credits for participating in a variety of interactive educational sessions!

We are inviting you to participate in the 2018 Canadian Innovation Conference Supplier Challenge.

How to participate:

1) Indicate your interest in inviting planners to attend the 2018 Canadian Innovation Conference by contacting the Chapter Secretariat

2) You will receive an email with a discount code to provide to planners you wish to invite for them to use when registering (this code will help us track your involvement)

3) You can also find planners that have expressed an interest in attending the CIC by emailing the PCMA Canada East Chapter Secretariat

What do you get?

For every client you register for the CIC conference, your name will be entered into a draw.

1. If you sponsor a planner’s registration, you will receive 1 ballot per planner
2. If you sponsor a planner’s accommodation, you will receive 2 ballots per planner
3. If you sponsor a planner’s flight, you will receive 3 ballots per planner

What’s the prize?

1. All suppliers who participate in the Supplier Challenge will enjoy direct networking time with your sponsored planners during the Tuesday luncheon – we’ll assign reserved seating for you and those you sponsor.
2. All suppliers who participate will be listed on the 2018 Canadian Innovation Conference website for all members to see along with a stage mention during the 2018 CIC Tuesday luncheon and inclusion in the sponsor loop on-site.
3. The winner of the draw will receive additional recognition at the PCMA Canada East Chapter level during the 2019 calendar year. The winner’s logo will appear in every Chapter e-newsletter and will be posted on the PCMA Canada East Chapter website as the winner of the Supplier Challenge for the entire year.

Deadline: To be eligible for the draw, all planners must be registered by the Early Bird deadline of September 14, 2018

The challenge is on!  The winner will be announced during the Tuesday Luncheon at the conference.

Information for planners:

If you are interested in attending the PCMA Canada East Chapter’s 2018 Canadian Innovation Conference and were hoping to be invited by a supplier, please submit your name here.

All suppliers interested in hosting a planner will have access to this list; however, signing up to this list is not a guarantee that you will be invited.

The deadline that suppliers will have to register planners is the early bird deadline of September 14, 2018. If a supplier has not selected your name, we will honour the early bird rate to you for a maximum of 5 business days after this deadline (September 21, 2018) should you wish to register on your own.

If you have any questions please do not hesitate to contact the chapter secretariat at canadaeast@pcma.org

Our Theme:

CIC2018 remains focused on education and innovation within the Canadian Meetings and Events industry. For 2018 our theme is “Synergize” defined as the habit of creative cooperation and the adventure of finding new solutions.

Our Goals:

• Obtain accessible, affordable PCMA-caliber education close to home
• Participate in intimate and interactive dialogues among Canadian peers
• Receive education customized for the Canadian marketplace

To receive email updates about the conference: contact canadaeast@pcma.org

For planners by planners, this year’s CIC18 will continue to raise the bar as the PCMA Canada East and West Chapter’s partner together to bring a conference like you’ve never seen before. You won’t want to miss it!

To view a printable program in PDF please click here

The program committee for the 2018 Canadian Innovation Conference has opened up a new and innovative “Meetings that Move” session in each concurrent session timeslot.

The Rolling Barrel will provide its 100% pedal-powered trollies to be used as an educational activity space while participants pedal the “barrel” through beautiful downtown Victoria. Begin the journey in front of the Empress Hotel with an iconic view of the inner harbour, then proceed up Government Street for the only truly challenging hill on the tour – it is accomplishable and worth it! We will then roll through Canada’s oldest Chinatown, and then have a midway stop on Wharf Street for a short break to capture some photos of the experience. Enjoy cruising down the challenging hill to finish the tour in front of the Empress Hotel. A health and wellness speaker (Josh Cooper) will be presenting his session during this active and engaging ride: In today’s fast paced world, we are all looking for instant results and quick fixes.  Although this works well for many things, it can actually undermine our search for health and wellness.  In this “meeting that moves”, we will ride around Victoria and discuss why trying to hack our health for the fastest results possible can leave us worse off than when we started and what we can do about it. Meetings that MOVE will give participants a taste of The Rolling Barrel’s unique experience while being captivated by educational material – and Victoria’s beauty.

There are only 15 spots available during each session. If you are interested in attending please log into your registration and sign up today for your preferred timeslot before the sessions fill up. If you need assistance logging into your registration please reach out to the Chapter Secretariat

We are bringing together an array of presenters and experts so that you can feel the Synergy yourself.

This year’s line-up includes a Storyteller, Speaking coach, Magician, Olympian, Brand Expert, Human Rights Activists and a Science Journalist.

And they are all ready to Inspire you in Victoria, BC!

Dave Morris is a speaker, teacher, and storyteller, but mostly he’s an improviser. He’s been teaching, producing and performing improvisation around Canada and the world for the last 15 years. He is the artistic director of the award-winning Paper Street Theatre co. in Victoria B.C., was a long-time volunteer and regional director for the Canadian Improv Games, and performs his one-man improvised storytelling shows to high acclaim. He has performed and taught at festivals around the world, including Seattle, London, Berlin, Amsterdam, Chicago and many more across Canada.

Sponsored by:

Lauren Ferraro

Lauren is the former Professor of Speech and Dialects at George Brown College and current Instructor with the Master of Professional Communications Department at Ryerson University teaching Advanced Speaking and Presentation Technology.  With a unique balance of energy and empathy she helps you convey your important message dynamically. Her proprietary ATTAK methodology helps instil the confidence to deliver and the clarity to be understood. Lauren’s expertise has been called upon by business leaders, entrepreneurs and top professionals across a variety of industries, to empower them to connect with others through their words and use of language.  She is in high demand, as a speaker with international and national conferences and associations looking for the latest in Professional Speaking development.

Sponsored by: 

Dan Trommater 

Dan Trommater is a seasoned facilitator, speaker and magician. He is a TEDx speaker, with nearly 20 years of experience presenting keynotes and workshops for organizations across North America. Dan leverages world-class magic and humour to unify teams, increase problem solving, improve communication, boost creativity, challenge assumptions, and innovate more effectively. His use of magic, stories and optical illusions captivates audiences and transforms passive attendees into active participants, ready to learn tools and techniques they can put to use right away.

Sponsored by:

Adam Kreek 

Peak Performance. Shared Leadership. Managing Change. Reframing Failure. Mastering Health. These are Adam Kreek’s areas of specialty. Adam is a Management Consultant, Olympian and Executive Coach. He teaches strategies and skills of leadership, high performance and perseverance to corporate and government teams and associations globally.

Sponsored by: 

Marc Gordon

FACT: most businesses don’t know why their customers buy from them or why they choose to stop. And if they don’t know, then how can they effectively attract new customers and keep their current ones coming back?

As an internationally recognized authority in the field of customer experience, Marc has been answering this question for some of the world’s most respected organizations. He has been listed as one of the Top 100 Marketing Experts to Follow on Twitter. And his YouTube channel, marctv.net, has been rated as one of the top 50 channels for small business. As a speaker, Marc’s presentations are delivered with humour, passion, and the desire to entertain and educate.

Sponsored by: 

Kim Katrin Milan and Tiq Milan

Warm, entertaining and inclusive, Kim Katrin Milan and Tiq Milan are a powerful speaking duo igniting conferences on human rights considerations and communications. Kim is the co-founder and Executive Director of The People Project; an initiative to bring forth international community development for queer and trans folks of color and their allies, through alternative education, art­-activism, and collaboration. They travel around the world talking to people about justice, equity, and human rights. They are dedicated to inclusivity and focusing on small meaningful actions and choices to make large scale change accessible.

Sponsored by: 

Bob McDonald

Bob McDonald is one of Canada’s best known science journalists, bringing science to the public for more than 40 years. In addition to hosting Quirks & Quarks, the award-winning science program that is heard by 500,000 people each week, McDonald is also science correspondent for CBC TV’s The National and host and writer of the children’s series Head’s Up.

“He makes science…human!”

Sponsored by: 

Victoria was recently chosen by Condé Nast Traveler as one of the top 10 small cities in the world for our gardens, friendly locals, fresh food, funky neighbourhoods, rainforest hikes and much more.

We’re proud of our cultured gardens, afternoon tea, Canada’s oldest Chinatown and the iconic Inner Harbour, but there is so much more to discover here. Explore the old world charm of our historic downtown with its turn-of-the century architecture, browse our trendy boutique shops, hike our rugged coastlines, or meet some of our wildlife on an ocean adventure!

On land or at sea, amazing activities are possible year-round in our temperate climate. Whether you have explored our shores before or still dream about doing so, there has never been a better time to visit!

Stay tuned for more details on the Networking Activities that will be presented at this year’s Canadian Innovation Conference

Sunday, November 18th 7:30am – 9:00am Royal British Columbia Museum

Start off the Conference with your BC Destination Partners (Burnaby, Kelowna, Prince George, Richmond, Vancouver, Victoria, Whistler) welcoming you to enjoy a scrumptious breakfast amidst the displays of the rich culture of First Peoples in British Columbia.  A great opportunity to start off your day with this unique experience!

Sunday, November 18th 2:00pm – 3:00pm 

The Wear 2 Start Society is a non-profit organization and registered charity that is reducing barriers for women in need. They help women who have completed a job training program make their best impressions in job interviews and the workplace by providing them with a wardrobe. They also co-ordinate services like haircuts, make-up consultations, dry cleaning and clothing alterations. Participants will put together Wear 2 Start’s signature “Blue Bag” which contains toiletry items to help get these women ready for their first day (and week) of work. For many of these women this is an added stress to entering back into the work force.  We will also hear from women who have used this amazing organization and what it means to them.

Sunday, November 18th 6:30pm – 9:00pm Fairmont Empress

Having just undergone a $60M full hotel restoration last year, the iconic Fairmont Empress is back and more glorious than ever. Fairmont Empress is thrilled to host you for the welcome reception of the 2018’s PCMA Canadian Innovation Conference – an evening you will not want to miss! There is no better place to reconnect with familiar faces and make new introductions than in the iconic landmark hotel’s grand Crystal Ballroom, where you are invited to kick off your time in the city by indulging in delicious Pacific Northwest cuisine and BC craft beverages.

After the events are done for the day, do you still wants to go out and mingle? The Tourism Victoria team has planned some After Hours options for the Night Owls. 

Sunday, November 18th 9:00pm Clubhouse at Sticky Wicket/Strathcona

• Private access to Clubhouse at the Sticky Wicket (with full access to entire facility however the hosted area would be in the Clubhouse)
• Complimentary DJ for the event
• complimentary cover/room rental
• “Synergy” themed drink available in the clubhouse (by showing name badge).

Monday, November 19th 7:00pm Bard and Banker

• Live Music from 830-12am (three 50 minute sets)
• No cover
• An18oz Beer ($6.50)  and 6oz wine ($6.50) special for the conference group
• The exclusive use of our upstairs level.

Tuesday, November 20th 7:00pm Crystal Gardens

Come join us at the Closing Party in the historic Crystal Gardens! The Crystal Gardens was opened in 1925 and this “glass palace” was a community hub and host of elegant galas for the City’s socialites. Join us here as we open the doors to welcome you to relive an exquisite part of Victoria’s history. A night to celebrate and enjoy a “Taste of Victoria” and experience our diverse local cuisine. Gather in networking spaces that illuminate Victoria’s history and its new, vibrant, and innovative scene. Entertainment provided by our local bands and special performances to keep you dancing through the night as we wrap up the Conference!

We are looking forward to welcoming you to Victoria, British Columbia

For more information please visit the Tourism Victoria website

Whether you’d like to squeeze in some shopping or explore the great outdoors, Victoria boasts the mildest climate in Canada and offers year-round activities to maximize your time pre and/or post conference.

• Relax, rejuvenate and experience true west coast wellness at one of Victoria’s luxurious spas and salons
• Sample brews along the Victoria Ale Trail and see why B.C.’s capital has been coined Canada’s “Cradle of the Craft Beer Revolution”.
• Explore the West Coast’s ultimate road trip: The Pacific Marine Circle Route
• Nibble and nosh through the city with a guided food and drink tour
• Take a thrilling whale and wildlife watching tour and witness Victoria’s magnificent marine life in their natural environment
• Take a swing at one of 13 signature golf courses  along the Vancouver Island Golf Trail
• Victoria is easily accessible and walkable; explore the city’s eclectic neighbourhoods (e.g. Chinatown, James Bay, Fernwood, Cook Street Village) for boutique shopping and local eats.
• Learn about Victoria’s rich heritage and culture at one of the many museums, galleries, heritage sites and markets throughout the city.
• Browse Victoria’s vibrant event calendar, searchable by date and interest, to stay current on what is happening while you are visiting.

For more information on things to see and do, visit: www.tourismvictoria.com or contact Business Events Victoria

Fairmont Empress is Vancouver Island’s largest convention and events destination. With unparalleled venue facilities onsite, proximity to the Victoria Conference Centre and sustainable meeting options, The Fairmont Empress is Victoria’s ideal location for the most discerning planner.

Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada,  this is the ideal location to explore all the natural beauty of Vancouver Island.

Conference Room Rate: $159 for a Fairmont Room

In an effort to support our host hotel and demonstrate effective practices in room block management, the PCMA Canada East Chapter’s Board of Directors is supporting the following policy:

• Attendees that have booked a hotel room outside the official CIC housing block will be charged an additional $200 CAD administration fee. Exceptions will be made for members who are local or sharing a room with another hotel guest.
• The deadline to book a hotel room is Wednesday, October 10, 2018.
• Please note, that any hotel room cancellations will require 72 hours notice without penalty.

Air Canada is pleased to announce that they are offering a 15% discount fare to Victoria, British Columbia. To receive discount rates through Air Canada please make sure to use the promotion code Z84YY2N1 when booking your flight.  To book a flight with your promotion code, visit www.aircanada.com  and enter your promotion code in the search panel. Note: No discount will apply to Tango and Executive Class lowest bookings. 

West Jet is pleased to announce that they are offering 10% off Econo* and 15% off Plus base fares only ** between Victoria and anywhere WestJet flies in North America. . To receive discount rates through West Jet please use the coupon code U77KH1C when booking your flight. www.westjet.com/conventions

Promo Code: PCMACIC18

This code will provide a 10% discount off the fare on any scheduled YYJ Airport Shuttle departure between the dates November 15-25, 2018 (the trips can be booked at anytime, the discount will only work for travel between these dates.)

In order to receive this discount, attendees must make a reservation online at www.yyjairportshuttle.com, enter the code into the Promo Code box, and select apply.

Harbour Air

Harbour Air is pleased to extend a special discounted rate to conference registrants for travel on our scheduled service flights to and from Victoria between November 16^th – 25^th, 2018.

Subject to availability, attendees will receive a 20% discount on our goFlex and goGold fares for confirmed travel to/from Victoria. Please note that all rates are subject to tax and fees. This offer cannot be combined with any other offers or promotions or be paid by Airbucks or TurboBucks and cannot be applied to private charters.

In order to receive this special discounted rate, attendees must contact the Reservation Department directly by phone at 1.800.665.0212, by e-mail at reservation@harbourair.com or online at www.harbourair.com and quote the coupon code ‘CIC18’. Also be advised that attendees will need to present their conference registration upon check-in. All schedules and location information can be accessed through our website at www.harbourair.com

Clipper Vacations

Clipper Vacations would be happy to provide a 20% discount for the PCMA CIC attendees.

Promo Code: PCMACIC

Deal: 20% Off Clipper Transportation

Valid Travel Dates: November 16-22, 2018

https://www.clippervacations.com/?promotion_code=PCMACIC

HeliJet

HeliJet is pleased to provide a 15% discount for the PCMA CIC attendees.

Coupon Code: PCMACIC18

Offers 15% discount off of regular fares, excluding Super Sale/Flash Sale Fares.

Coupon code is valid for travel November 16 – 21, 2018.

Booking online by entering the code in the Coupon box or quote to a HeliJet agent when booking by phone.
Subject to availability. Guests must show photo ID and conference confirmation at check in.

http://www.helijet.com/

CONFERENCE HOST

CONFERENCE PARTNERS

PLATINUM PARTNERS

GOLD PARTNERS

SILVER PARTNERS

BRONZE PARTNERS

PEWTER PARTNERS

NICKEL PARTNERS

COPPER PARTNER

Why Sponsor the Canadian Innovation Conference?

• Support the advancement of knowledge in the meetings industry and support industry professionals acquiring valuable CEUs.
• Be a part of the new SYNERGY between our two Canadian PCMA chapters (Canada East & West). This new partnership in 2018 will help build membership and will create new partnership opportunities for both Chapters.
• Gain from partnering with PCMA in creating what we believe has become Canada’s premier meetings industry conference.
• Recognized as an official sponsor of the conference.
• Network and personally market your products and services to an audience of 350 conference participants (40% professional: 60% supplier). The target audience for this conference includes: meeting professionals, association executives, sales and marketing professionals, professional speakers and tourism representatives.
• Increase company visibility through print and digital promotional material and personal contact.

Should you have questions regarding sponsorship, do not hesitate to contact our sponsorship team:

Wendy Hallé, CMP, DES
Director, Sponsorship PCMA Canada East Chapter
Tel: 289-314-6629 | Email: wendy.halle@cifar.ca

Jo-Anne Rockwood
President, Canada West Chapter
Tel: 604-250-8511 | Email: jo.rockwood@icloud.com 

Marie Lou Coupal, CMP
President-Elect, PCMA Canada East Chapter
Tel: 514-287-9898 x 225 | Email: mlcoupal@jpdl.com

PCMA Canada East Chapter Secretariat
6 Lansing Square, Suite 214
Toronto, ON M2J 1T5
Tel: 416-595-9615 | Email: canadaeast@pcma.org

Proceeds from the Silent Auction are donated to the PCMA Education Foundation and the PCMA Canada East Chapter Education Fund.

The PCMA Education Foundation fuels and champions the new, innovative and critical projects for our industry, our profession, and our future.

We are committed to your professional development and shaping tomorrow’s meeting and convention leaders – through grants for scholarships, educational programming and research for innovation. Read more about the PCMA Education Foundation.

Should you have questions regarding sponsorship, do not hesitate to contact our Silent Auction team:

Susan Saganski
Email: Susan.Saganski@marriott.com

Mary-Frances Gingras
Email: mary-frances.gingras@hilton.com

PCMA Canada East Chapter Secretariat
6 Lansing Square, Suite 214
Toronto, ON M2J 1T5
Tel: 416-595-9615 | Email: canadaeast@pcma.org

The 2018 Canadian Innovation Conference (brought to you by the PCMA Canada East Chapter in partnership with the PCMA Canada West Chapter) is but weeks away! And we need your help!

We are in the process of putting together what we hope will be the best and most successful silent auction in the history of the conference!! This is the 6^th Annual conference and we have raised over $47,000 for the PCMA Education Foundationand the PCMA Canada East Chapter Education Fund over the years. Our goal is to surpass our previous year’s donation by 10%! And we need your help to make this happen.

Proceeds from the silent auction will be donated to the PCMA Education Foundation and the PCMA Canada East Chapter Education fund. This fun fuels and champions the new, innovative and critical projects for our industry, our profession and our future.

We are sending this to our entire membership – suppliers and planners as we believe everyone has something of value they can contribute. Some ideas of what YOU can bring forward include the following :

• A Gift certificate for an Edible Arrangement
• A  sports related gift basket  ( someone has to have season tickets to an NHL or MLB game that they can put together with some snack and beer? Or wine)
• A gift basket of wine and crackers and spreads
• Theatre tickets
• NHL or Baseball tickets
• A basket of great novels – the latest best sellers – the are affordable at Costco!

Don’t be shy, the funds will help everyone  and we are looking for the support of both our suppliers and planners to contribute to this cause. If you haven’t donated in the past today is the day to make the difference.

Thank you in advance to all those that have generously donated in the past and THANK YOU to those who will donate for the first time! We hope the few ideas we have listed above get your creative juices flowing.

The PCMA Canada East Chapter’s 5th Anniversary Canadian Innovation Conference is true to its name! Each year, the committee sets out to think outside the box when creating the next experience. We envisioned a wholesome conference, one that engaged the mind, body and soul and invigorated you to get the edge.

With this goal in mind, PCMA Canada East CIC 2017 delivered a highly educational program, with lots of time to network, plenty of food, all with the backdrop of the magnificent Niagara Falls.

Our chapter’s annual Innovation conference is true to its name! Each year, the committee sets out to think outside the box when creating the next experience. We envisioned a wholesome conference, one that engaged the mind, body and soul and invigorated you to go far, far out. With this goal in mind, the PCMA Canada East CIC 2016 experience was designed to deliver a highly educational program coupled with innovative learning zones, space to get in touch with your playful side, and a wellness feature that provided much-needed relaxation.

The easygoing, welcoming and warm hospitality of St. John’s, Newfoundland influenced the vibe of the conference: it shone through the smiles of our 275 participants, who were open to play and learn.

Over 400 attendees came to Toronto Nov. 22-24, 2015 for innovative, engaging Canadian-focused education that would help to transform and elevated the way planners design meetings and events.

Montreal is a city whose passion, joie de vivre and rich cultural heritage are legendary. Montrealers greeted visitors and showed off their city’s charms, and were given a very warm welcome.