Plan to Attend

November 17-19, 2019
Quebec City Convention Centre and the Hilton Québec, Quebec City, PQ

About the Canadian Innovation Conference

The 2019 Canadian Innovation Conference, (brought to you by the PCMA Canada East Chapter), is designed to meet the needs of meeting and event professionals and suppliers whose organizations are engaged in providing services related to the conduct and operation of meetings, conventions, seminars, exhibits and trade shows.

Experience the high caliber of educational content that PCMA is renowned for in an environment customized to the Canadian market. You can earn Clock Hours of Continuing Education and expand your peer network as you invest your time in attending this 2 1/2 day conference.

Here is why you should attend:

  • Receive innovative and superior Canadian-focused education
  • Earn CEU credits toward your designation
  • Connect with Canadian industry decision-makers
  • Learn about the latest technology trends to increase efficiency and productivity within your organization
  • Create lasting connections in a smaller, more intimate environment

Future Sites:

  • November 22-24, 2020 – Edmonton Convention Centre, the Westin Edmonton and the Chateau Lacombe Hotel, Edmonton, Alberta
  • November 21-23, 2021 – Scotiabank Convention Centre, the Marriott on the Falls and the Marriott Fallsview, Niagara Falls, Ontario


Who should attend?

More than 400 meeting and event professionals from across Canada, among them

  • Canadian Association Professionals and Association Professionals that do business in Canada – executives, event managers, marketing experts
  • Canadian Corporate Planners and Corporate Planners that do business in Canada
  • Event Suppliers who work with a Canadian market

To receive email updates about the conference: contact

2018 Registration Rates Early Bird Rate
(Prior to 9/14/2018)
Regular Rate
(As of 9/15/2018)

Planner Member $195 $345
Planner Non-Member* $535 $685
Supplier Member $345 $495
Supplier Non-Member* $845 $995
Faculty/Student $195
Full Spouse/Guest $295
Accommodation $200
Opening Reception $80
Closing Party $100
Fun Run $30
Community Service $30

All fees are subject to 5% GST

Registration is sponsored by:

The Non-member 2018 Conference Rates include a 1-year PCMA membership.

In order to qualify, you must be a First-time Member. Any non-member using a discount code (including, but not limited to sponsors, speakers and guests) do not qualify.

PCMA membership is available to individuals only. Transfers will not be allowed with less than 90 days left on the membership. A $50.00 nonrefundable administrative fee will be charged to the new member. No organizational memberships are offered. Membership dues are nonrefundable and are billed on your anniversary join date. All membership dues must be paid in U.S. dollars. PCMA dues are not deductible as a charitable contribution for federal tax purposes, but may be deductible as a business expense (check with your accountant for more information). One subscription to Convene®, a $50 value, is included in the cost of membership. PCMA reserves the right to review your membership category. If we have a question, we will contact you for clarification.

Host Hotel

In an effort to support our host hotel and demonstrate effective practices in room block management, the PCMA Canada East Chapter’s Board of Directors is supporting the following policy:

  • Attendees that have booked a hotel room outside the official CIC housing block will be charged an additional $200 CAD administration fee. Exceptions will be made for members who are local or sharing a room with another hotel guest.
  • The deadline to book a hotel room is Wednesday, October 10, 2018.
  • Please note, that any hotel room cancellations will require 72 hours notice without penalty.


Cancellations will only be accepted in writing and must be sent to the PCMA Canada East Chapter Administrator at An $80 CDN cancellation fee will apply if postmarked by September 7, 2018. No request for refunds will be accepted after September 8, 2018. Registrations can be transferred at any time, however PCMA Memberships cannot be transferred for non-members.


Unless otherwise advised prior to the Conference, the attendee grants permission to have his/her photograph taken and possibly reproduced in official CIC materials.

Supplier Challenge

The Theme

Our Theme:

CIC2018 remains focused on education and innovation within the Canadian Meetings and Events industry. For 2018 our theme is “Synergize” defined as the habit of creative cooperation and the adventure of finding new solutions.

Our Goals:

  • Obtain accessible, affordable PCMA-caliber education close to home
  • Participate in intimate and interactive dialogues among Canadian peers
  • Receive education customized for the Canadian marketplace

To receive email updates about the conference: contact

The Program

For planners by planners, this year’s CIC18 will continue to raise the bar as the PCMA Canada East and West Chapter’s partner together to bring a conference like you’ve never seen before. You won’t want to miss it!





Stay connected to the program, attendees and sponsors through the Mobile App

There are 3 ways to get the app…

  • App Store:  search PCMA CE on Apple or Android
  • EventMobi App:  Enter eventcode CIC18
  • Online:  check out the online app here

To view a printable program in PDF please click here

The Line-Up

We are bringing together an array of presenters and experts so that you can feel the Synergy yourself.

This year’s line-up includes a Storyteller, Speaking coach, Magician, Olympian, Brand Expert, Human Rights Activists and a Science Journalist.

And they are all ready to Inspire you in Victoria, BC!

Emcee: Dave Morris

Dave Morris is a speaker, teacher, and storyteller, but mostly he’s an improviser. He’s been teaching, producing and performing improvisation around Canada and the world for the last 15 years. He is the artistic director of the award-winning Paper Street Theatre co. in Victoria B.C., was a long-time volunteer and regional director for the Canadian Improv Games, and performs his one-man improvised storytelling shows to high acclaim. He has performed and taught at festivals around the world, including Seattle, London, Berlin, Amsterdam, Chicago and many more across Canada.

Sponsored by:


Sunday Afternoon Keynote Presenters

Lauren Ferraro

Lauren is the former Professor of Speech and Dialects at George Brown College and current Instructor with the Master of Professional Communications Department at Ryerson University teaching Advanced Speaking and Presentation Technology.  With a unique balance of energy and empathy she helps you convey your important message dynamically. Her proprietary ATTAK methodology helps instil the confidence to deliver and the clarity to be understood. Lauren’s expertise has been called upon by business leaders, entrepreneurs and top professionals across a variety of industries, to empower them to connect with others through their words and use of language.  She is in high demand, as a speaker with international and national conferences and associations looking for the latest in Professional Speaking development.

Sponsored by: 

Dan Trommater 

Dan Trommater is a seasoned facilitator, speaker and magician. He is a TEDx speaker, with nearly 20 years of experience presenting keynotes and workshops for organizations across North America. Dan leverages world-class magic and humour to unify teams, increase problem solving, improve communication, boost creativity, challenge assumptions, and innovate more effectively. His use of magic, stories and optical illusions captivates audiences and transforms passive attendees into active participants, ready to learn tools and techniques they can put to use right away.

Sponsored by:

Monday Morning Keynote Presenters

Adam Kreek 

Peak Performance. Shared Leadership. Managing Change. Reframing Failure. Mastering Health. These are Adam Kreek’s areas of specialty. Adam is a Management Consultant, Olympian and Executive Coach. He teaches strategies and skills of leadership, high performance and perseverance to corporate and government teams and associations globally.

Sponsored by: 

Marc Gordon

FACT: most businesses don’t know why their customers buy from them or why they choose to stop. And if they don’t know, then how can they effectively attract new customers and keep their current ones coming back?

As an internationally recognized authority in the field of customer experience, Marc has been answering this question for some of the world’s most respected organizations. He has been listed as one of the Top 100 Marketing Experts to Follow on Twitter. And his YouTube channel,, has been rated as one of the top 50 channels for small business. As a speaker, Marc’s presentations are delivered with humour, passion, and the desire to entertain and educate.

Sponsored by: 

Tuesday Morning Keynote Presenters

Kim Katrin Milan and Tiq Milan

Warm, entertaining and inclusive, Kim Katrin Milan and Tiq Milan are a powerful speaking duo igniting conferences on human rights considerations and communications. Kim is the co-founder and Executive Director of The People Project; an initiative to bring forth international community development for queer and trans folks of color and their allies, through alternative education, art­-activism, and collaboration. They travel around the world talking to people about justice, equity, and human rights. They are dedicated to inclusivity and focusing on small meaningful actions and choices to make large scale change accessible.

Sponsored by: 

Bob McDonald

Bob McDonald is one of Canada’s best known science journalists, bringing science to the public for more than 40 years. In addition to hosting Quirks & Quarks, the award-winning science program that is heard by 500,000 people each week, McDonald is also science correspondent for CBC TV’s The National and host and writer of the children’s series Head’s Up.

“He makes science…human!”

Sponsored by: 


Victoria was recently chosen by Condé Nast Traveler as one of the top 10 small cities in the world for our gardens, friendly locals, fresh food, funky neighbourhoods, rainforest hikes and much more.

We’re proud of our cultured gardens, afternoon tea, Canada’s oldest Chinatown and the iconic Inner Harbour, but there is so much more to discover here. Explore the old world charm of our historic downtown with its turn-of-the century architecture, browse our trendy boutique shops, hike our rugged coastlines, or meet some of our wildlife on an ocean adventure!

On land or at sea, amazing activities are possible year-round in our temperate climate. Whether you have explored our shores before or still dream about doing so, there has never been a better time to visit!

Welcome to BC Breakfast

Sunday, November 18th 7:30am – 9:00am Royal British Columbia Museum

Start off the Conference with your BC Destination Partners (Burnaby, Kelowna, Prince George, Richmond, Vancouver, Victoria, Whistler) welcoming you to enjoy a scrumptious breakfast amidst the displays of the rich culture of First Peoples in British Columbia.  A great opportunity to start off your day with this unique experience!

Community Service Event (additional registration fee required)

Sunday, November 18th 2:00pm – 3:00pm 

The Wear 2 Start Society is a non-profit organization and registered charity that is reducing barriers for women in need. They help women who have completed a job training program make their best impressions in job interviews and the workplace by providing them with a wardrobe. They also co-ordinate services like haircuts, make-up consultations, dry cleaning and clothing alterations. Participants will put together Wear 2 Start’s signature “Blue Bag” which contains toiletry items to help get these women ready for their first day (and week) of work. For many of these women this is an added stress to entering back into the work force.  We will also hear from women who have used this amazing organization and what it means to them.

Welcome Reception: “Return of the Queen”

Sunday, November 18th 6:30pm – 9:00pm Fairmont Empress

Having just undergone a $60M full hotel restoration last year, the iconic Fairmont Empress is back and more glorious than ever. Fairmont Empress is thrilled to host you for the welcome reception of the 2018’s PCMA Canadian Innovation Conference – an evening you will not want to miss! There is no better place to reconnect with familiar faces and make new introductions than in the iconic landmark hotel’s grand Crystal Ballroom, where you are invited to kick off your time in the city by indulging in delicious Pacific Northwest cuisine and BC craft beverages.

After Hours Option for “Night Owls”

After the events are done for the day, do you still want to go out and mingle? The Business Events Victoria team has planned some After Hours options for the Night Owls. 

Sunday, November 18th 9:00pm Clubhouse at Sticky Wicket/Strathcona

  • Private access to Clubhouse at the Sticky Wicket (with full access to entire facility however the hosted area would be in the Clubhouse)
  • Complimentary DJ for the event
  • complimentary cover
  • “Synergy” themed drink available in the clubhouse (by showing name badge).


Monday, November 19th 7:00pm Bard and Banker

  • Live Music from 8:30pm-midnight (three 50 minute sets)
  • No cover
  • An18oz Beer ($6.50)  and 6oz wine ($6.50) special for the conference group
  • The exclusive use of their upstairs level.


First Time & New Member Reception Sunday November 18th 3:00pm – 4:00pm

Sponsored by

Networking Breakfast Buffet (at your leisure) Monday November 19th 7:30am – 8:40am

Sponsored by

Annual Awards Luncheon Monday, November 19th 12:15pm – 1:45pm

Sponsored by

Tweet-Up Reception Monday November 19th 6:00pm – 7:00pm

Sponsored by

Networking Breakfast Buffet (at your leisure) Tuesday November 20th 7:30am – 8:40am

Sponsored by

Networking Lunch with Live Auction Tuesday, November 20th 12:15pm – 2:00pm

Sponsored by

Synergy Pavilion and WestJet Lounge

Will you be tweeting #iescaped or #EdmontonAllin at #PCMACIC18 this year?

Have YOU Escaped yet?  Come to the Synergy Pavilion at the Victoria Conference Centre to experience our city in an all new way with our Edmonton themed Escape Room. To pre-register please click here

Ready to get twisted?

Join Destination St. John’s in the Synergy Pavilion to compete in their Totally Tangly Twist-up and Townie vs. Bayman Mash-up!

Take some time to relax and un-wind to make sure you bring the best energy at this year’s Canadian Innovation Conference.

Sponsored by

Networking Breaks

All networking breaks take place in the Synergy Pavilion

Monday November 19th 10:30am – 11:00am

Sponsored by

Monday November 19th 3:15pm – 3:45pm

Sponsored by

Tuesday November 20th 10:30am – 11:00am

Sponsored by

Tuesday November 20th 3:00pm – 3:20pm

Closing Party

Tuesday, November 20th 7:00pm Crystal Gardens

Come join us at the Closing Party in the historic Crystal Gardens! The Crystal Gardens was opened in 1925 and this “glass palace” was a community hub and host of elegant galas for the City’s socialites. Join us here as we open the doors to welcome you to relive an exquisite part of Victoria’s history. A night to celebrate and enjoy a “Taste of Victoria” and experience our diverse local cuisine. Gather in networking spaces that illuminate Victoria’s history and its new, vibrant, and innovative scene. Entertainment provided by our local bands and special performances to keep you dancing through the night as we wrap up the Conference!

Victoria, British Columbia

We are looking forward to welcoming you to Victoria, British Columbia

For more information please visit the Tourism Victoria website

Hotel Information

Fairmont Empress is Vancouver Island’s largest convention and events destination. With unparalleled venue facilities onsite, proximity to the Victoria Conference Centre and sustainable meeting options, The Fairmont Empress is Victoria’s ideal location for the most discerning planner.

Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada,  this is the ideal location to explore all the natural beauty of Vancouver Island.


Conference Room Rate: $159 for a Fairmont Room

In an effort to support our host hotel and demonstrate effective practices in room block management, the PCMA Canada East Chapter’s Board of Directors is supporting the following policy:

  • Attendees that have booked a hotel room outside the official CIC housing block will be charged an additional $200 CAD administration fee. Exceptions will be made for members who are local or sharing a room with another hotel guest.
  • The deadline to book a hotel room is Wednesday, October 10, 2018.
  • Please note, that any hotel room cancellations will require 72 hours notice without penalty.

Air Transportation: Air Canada

Air Canada is pleased to announce that they are offering a 15% discount fare to Victoria, British Columbia. To receive discount rates through Air Canada please make sure to use the promotion code Z84YY2N1 when booking your flight.  To book a flight with your promotion code, visit  and enter your promotion code in the search panel. Note: No discount will apply to Tango and Executive Class lowest bookings. 


Air Transportation: WestJet

West Jet is pleased to announce that they are offering 10% off Econo* and 15% off Plus base fares only ** between Victoria and anywhere WestJet flies in North America. . To receive discount rates through West Jet please use the coupon code U77KH1C when booking your flight.

Transportation: YYJ Shuttle (airport to downtown Victoria)

Promo Code: PCMACIC18

This code will provide a 10% discount off the fare on any scheduled YYJ Airport Shuttle departure between the dates November 15-25, 2018 (the trips can be booked at anytime, the discount will only work for travel between these dates.)

In order to receive this discount, attendees must make a reservation online at, enter the code into the Promo Code box, and select apply.

Transportation: Vancouver to Victoria

Harbour Air

Harbour Air is pleased to extend a special discounted rate to conference registrants for travel on our scheduled service flights to and from Victoria between November 16th – 25th, 2018.

Subject to availability, attendees will receive a 20% discount on our goFlex and goGold fares for confirmed travel to/from Victoria. Please note that all rates are subject to tax and fees. This offer cannot be combined with any other offers or promotions or be paid by Airbucks or TurboBucks and cannot be applied to private charters.

In order to receive this special discounted rate, attendees must contact the Reservation Department directly by phone at 1.800.665.0212, by e-mail at or online at and quote the coupon code ‘CIC18’. Also be advised that attendees will need to present their conference registration upon check-in. All schedules and location information can be accessed through our website at

Clipper Vacations

Clipper Vacations would be happy to provide a 20% discount for the PCMA CIC attendees.

Promo Code: PCMACIC

Deal: 20% Off Clipper Transportation

Valid Travel Dates: November 16-22, 2018


HeliJet is pleased to provide a 15% discount for the PCMA CIC attendees.

Coupon Code: PCMACIC18

Offers 15% discount off of regular fares, excluding Super Sale/Flash Sale Fares.

Coupon code is valid for travel November 16 – 21, 2018.

Booking online by entering the code in the Coupon box or quote to a HeliJet agent when booking by phone.
Subject to availability. Guests must show photo ID and conference confirmation at check in.

Thank you to our 2018 Canadian Innovation Conference Sponsors!











Details on the 2019 Sponsorship Program will be available shortly.

Should you have questions regarding sponsorship, do not hesitate to contact our sponsorship team:

Patrick Guidote
2019 Sponsorship Director, PCMA Canada East Chapter
Tel: 1-514-225-2239|

PCMA Canada East Chapter Secretariat
6 Lansing Square, Suite 214
Toronto, ON M2J 1T5
Tel: 416-595-9615 | Email:


Should you have questions regarding sponsorship, do not hesitate to contact our Silent Auction team:

Susan Saganski

Mary-Frances Gingras

PCMA Canada East Chapter Secretariat
6 Lansing Square, Suite 214
Toronto, ON M2J 1T5
Tel: 416-595-9615 | Email:

The Program

The 2018 Canadian Innovation Conference (brought to you by the PCMA Canada East Chapter in partnership with the PCMA Canada West Chapter) is but weeks away! And we need your help!

We are in the process of putting together what we hope will be the best and most successful silent auction in the history of the conference!! This is the 6th Annual conference and we have raised over $47,000 for the PCMA Education Foundationand the PCMA Canada East Chapter Education Fund over the years. Our goal is to surpass our previous year’s donation by 10%! And we need your help to make this happen.

Proceeds from the silent auction will be donated to the PCMA Education Foundation and the PCMA Canada East Chapter Education fund. This fun fuels and champions the new, innovative and critical projects for our industry, our profession and our future.

We are sending this to our entire membership – suppliers and planners as we believe everyone has something of value they can contribute. Some ideas of what YOU can bring forward include the following :

  • A Gift certificate for an Edible Arrangement
  • A  sports related gift basket  ( someone has to have season tickets to an NHL or MLB game that they can put together with some snack and beer? Or wine)
  • A gift basket of wine and crackers and spreads
  • Theatre tickets
  • NHL or Baseball tickets
  • A basket of great novels – the latest best sellers – the are affordable at Costco!

Don’t be shy, the funds will help everyone  and we are looking for the support of both our suppliers and planners to contribute to this cause. If you haven’t donated in the past today is the day to make the difference.

Thank you in advance to all those that have generously donated in the past and THANK YOU to those who will donate for the first time! We hope the few ideas we have listed above get your creative juices flowing.



Click here to access the 2018 photo.


The PCMA Canada East Chapter’s 5th Anniversary Canadian Innovation Conference is true to its name! Each year, the committee sets out to think outside the box when creating the next experience. We envisioned a wholesome conference, one that engaged the mind, body and soul and invigorated you to get the edge.

With this goal in mind, PCMA Canada East CIC 2017 delivered a highly educational program, with lots of time to network, plenty of food, all with the backdrop of the magnificent Niagara Falls.

Click here to access the 2017 online photo gallery

ST. JOHN’S 2016

Our chapter’s annual Innovation conference is true to its name! Each year, the committee sets out to think outside the box when creating the next experience. We envisioned a wholesome conference, one that engaged the mind, body and soul and invigorated you to go far, far out. With this goal in mind, the PCMA Canada East CIC 2016 experience was designed to deliver a highly educational program coupled with innovative learning zones, space to get in touch with your playful side, and a wellness feature that provided much-needed relaxation.

The easygoing, welcoming and warm hospitality of St. John’s, Newfoundland influenced the vibe of the conference: it shone through the smiles of our 275 participants, who were open to play and learn.

The closing event was memorable and if you didn’t kiss the cod, you missed something. When the lights went down, the street lit up, and the closing party began! Attendees got their fix of fish n’ chips and a Scuff and Swally with Alan Doyle and the Beautiful Gypsies featuring Kendel Carson (John Prine, Spirit of the West,The Paperboys and Elvis Costello), Cory Tetford (Crush), Todd Lumley (Hawksley Workman), Shehab Illyas (MIR) and Kris MacFarlane (GreatBig Sea). No night on George Street is complete without kissing the cod, a tradition that welcomes visitors to the island. The culture, entertainment, and nightlife helped make it an unforgettable night!

Thank you Destination St. John’s and Newfoundland & Labrador Tourism for hosting one memorable PCMA Canada East CIC!

Get a taste of PCMA Canada East CIC—here is a 3-minute 40-second recap! But like they say, YOU had to be there to experience it for yourself.


Over 400 attendees came to Toronto Nov. 22-24, 2015 for innovative, engaging Canadian-focused education that would help to transform and elevated the way planners design meetings and events.


Montreal is a city whose passion, joie de vivre and rich cultural heritage are legendary. Montrealers greeted visitors and showed off their city’s charms, and were given a very warm welcome.

Rebecca SchingelCanadian Innovation Conference