Plan to Attend

November 17-19, 2019
Quebec City Convention Centre and the Hilton Québec, Quebec City, PQ

Details on Booking your hotel and travel can be found by clicking here

About the Canadian Innovation Conference

The 2019 Canadian Innovation Conference, (brought to you by the PCMA Canada East Chapter), is designed to meet the needs of meeting and event professionals and suppliers whose organizations are engaged in providing services related to the conduct and operation of meetings, conventions, seminars, exhibits and trade shows.

Experience the high caliber of educational content that PCMA is renowned for in an environment customized to the Canadian market. You can earn Clock Hours of Continuing Education and expand your peer network as you invest your time in attending this 2 1/2 day conference.

Here is why you should attend:

  • Receive innovative and superior Canadian-focused education
  • Earn CEU credits toward your designation
  • Connect with Canadian industry decision-makers
  • Learn about the latest technology trends to increase efficiency and productivity within your organization
  • Create lasting connections in a smaller, more intimate environment

Future Sites:

  • November 22-24, 2020 – Edmonton Convention Centre, the Westin Edmonton and the Chateau Lacombe Hotel, Edmonton, Alberta
  • November 21-23, 2021 – Scotiabank Convention Centre, the Marriott on the Falls and the Marriott Fallsview, Niagara Falls, Ontario


Who should attend?

More than 400 meeting and event professionals from across Canada, among them

  • Canadian Association Professionals and Association Professionals that do business in Canada – executives, event managers, marketing experts
  • Canadian Corporate Planners and Corporate Planners that do business in Canada
  • Event Suppliers who work with a Canadian market

To receive email updates about the conference: contact

Embracing Inclusion and Diversity – in all its forms – is at the heart of who we are at the PCMA Canada East Chapter. We provide respectful, welcoming and legendary experiences for all of our client and colleagues, including all gender identities or expressions. 

Thank you to our Online Registration Sponsor:


Looking for travel and accommodation info – please click “your visit” above or the direct link here:

Need tips on convincing your boss to let you come to CIC19?

Click here to download pointers to show your boss why you can’t miss the Canadian Innovation Conference in Quebec City!

Non-member Conference Rates NO LONGER includes a PCMA membership.

Host Hotel

In an effort to support our host hotel and demonstrate effective practices in room block management, the PCMA Canada East Chapter’s Board of Directors is supporting the following policy:

  • Attendees that have booked a hotel room outside the official CIC housing block will be charged an additional $200 CAD administration fee. Exceptions will be made for members who are local or sharing a room with another hotel guest.
  • The deadline to book a hotel room is Thursday, October 10, 2019.
  • Please note, that any hotel room cancellations will require 72 hours notice without penalty.


Cancellations will only be accepted in writing and must be sent to the PCMA Canada East Chapter Administrator at An $80 CDN cancellation fee will apply if postmarked by September 5, 2019. No request for refunds will be accepted after September 6, 2019. Registrations can be transferred at any time.


Unless otherwise advised prior to the Conference, the attendee grants permission to have his/her photograph taken and possibly reproduced in official CIC materials.

Supplier Challenge

Congratulations to our 2018 Supplier Challenge Program Winner

Are you up for the Challenge?

Looking for an innovative way to connect with clients?

Invite them to be your guest at an outstanding experiential conference where they can receive Clock Hours for participating in a variety of interactive educational sessions!

We are inviting you to participate in the 2019 Canadian Innovation Conference Supplier Challenge.

How to participate:

1) Indicate your interest in inviting planners to attend the 2019 Canadian Innovation Conference by contacting the Chapter Secretariat

2) You will receive an email with a discount code to provide to planners you wish to invite for them to use when registering (this code will help us track your involvement)

3) You can also find planners that have expressed an interest in attending the CIC by contacting the Chapter Secretariat

What do you get?

For every client you register for the CIC conference, your name will be entered into a draw.

  1. If you sponsor a planner’s registration, you will receive 1 ballot per planner
  2. If you sponsor a planner’s accommodation, you will receive 2 ballots per planner
  3. If you sponsor a planner’s transportation, you will receive 3 ballots per planner

What’s the prize?

  1. All suppliers who participate in the Supplier Challenge will enjoy direct networking time with your sponsored planners during the Tuesday luncheon – we’ll assign reserved seating for you and those you sponsor.
  2. All suppliers who participate will be listed on the 2019 Canadian Innovation Conference website for all members to see along with a stage mention during the 2019 CIC Tuesday luncheon and inclusion in the sponsor loop on-site.
  3. The winner of the draw will receive additional recognition at the PCMA Canada East Chapter level during the 2020 calendar year. The winner’s logo will appear in every Chapter e-newsletter and will be posted on the PCMA Canada East Chapter website as the winner of the Supplier Challenge for the entire year.

The challenge is on!  The winner will be announced during the Tuesday Luncheon at the conference.

Information for planners:

If you are interested in attending the PCMA Canada East Chapter’s 2019 Canadian Innovation Conference and were hoping to be invited by a supplier, please submit your name here.

All suppliers interested in hosting a planner will have access to this list; however, signing up to this list is not a guarantee that you will be invited.

If a supplier has not selected your name by the early bird deadline of September 6, 2019, we will honour the early bird rate to you for a maximum of 5 business days (September 13, 2019) should you wish to register on your own.

If you have any questions please do not hesitate to contact the chapter secretariat at

The Theme

For a copy of the full program please click here!

Our Theme:

PCMACIC2019 remains focused on education and innovation within in the Canadian Meetings and Events industry. For 2019 our theme is “Reimagine”, reimagine innovation, reimagine progress, reimagine the industry. We are looking for high level content that will accelerate participant effectiveness in their professional and personal lives. We’re about risk taking, innovating and pushing the envelope.

Our Goals:

  • Obtain accessible, affordable PCMA-caliber education close to home
  • Participate in intimate and interactive dialogues among Canadian peers
  • Receive education customized for the Canadian marketplace

To receive email updates about the conference: contact

For a copy of the full program please click here!

2019 Canadian Innovation Conference MC and Keynotes

Master of Ceremonies: Anthony Horng
Sponsored By: Eklosion – Animation professionnelle

Born in Quebec, he comes from a Cambodian father and a Philippian mother. Anthony discovered his passion for the stage by studying theater at Concordia University and began his career as a master of ceremonies. Creating unique and memorable moments for the audience: here’s his motivation. « My goal is to bring a human touch, I consider my self as a guide for the guest at an event so that they feel welcomed and at ease.  » Since the late ‘90’s, Anthony has hosted hundreds of events in Quebec and Ontario.


Opening – Sunday: Peter Katz
Sponsored By: Speakers’ Spotlight

Peter Katz has evolved from a nervous first-timer at an open mic night into to a JUNO Award, Canadian Screen Award, and two-time Canadian Folk Music Award nominated singer-songwriter with five albums under his belt. He has toured the world for the past decade in support of his music, sharing the stage and studio with legendary musicians. A gifted storyteller, Peter infuses his presentations with songs which inspire audiences to create their own path, overcome obstacles, and find success in whatever they desire.

Peter will urge you to reimagine your potential and to bravely take on your own challenges and in doing so, discover the important lessons and hidden joys that they contain!  

Monday Morning:  Mark Bowden
Sponsored By: Speakers’ Spotlight

Voted the #1 Body Language Professional in the world, Mark Bowden is passionate about giving people the most influential and persuasive communication techniques to stand out, win trust, and build credibility every time they speak. Inspiring, energetic, engaging, and entirely entertaining, Mark’s memorable talks not only educate, but have proven life changing for audiences, helping their businesses grow across all industries and sectors.


Mark’s work has proved invaluable to business leaders and teams from Fortune 500 companies, politicians, and prime ministers of G7 powers. His highly acclaimed TEDx talk and YouTube Channel have reached millions of people, and he has presented to many of the coolest and most innovative organizations in the world and is president of the National Communication Coach Association.


Tuesday Morning: Farah Khan
Sponsored By: National Speaker’s Bureau

At the 2018 G7 Summit, as co-chair of the Gender-Equity Committee, Farah Khan was called to speak on behalf of the council, in the room with Prime Minister Justin Trudeau, President Donald Trump, German chancellor Angela Merkel and other world leaders and council representatives.  She shared that you cannot talk about the economy and a thriving, sustainable, peaceful and healthy world without talking about gender equality.  Armed with passion and compassion, she helps organizations recognize and address the needs for gender equality, consent culture, addressing harassment, gender-based violence, bystander intervention, trauma and disclosures.

Tuesday Morning: Frank Warren
Sponsored By: Freeman Audio Visual Canada


“We all carry a secret that would break your heart if you just knew what it was. And if we could remember that, there might be more understanding and peace in the world.”  Frank Warren is the most trusted stranger in America. He’s creator of the The PostSecret Project, a place where people share their private hopes, desires and fears. A place where the secrets they could not tell their friends and family would be treated with dignity in a non-judgmental way. The result is PostSecret – a collection of intimately personal and artistic postcards mailed anonymously from individuals worldwide, sharing personal secrets. The PostSecret website has become a phenomenon earning over 700 million views, the world’s largest advertisement-free blog. The popularity of the project and its impact has earned Warren recognition as one of the top five influential people on the internet by Forbes.


Tuesday Closing: Amy Blackman
Sponsored By: The PCMA Education Foundation

PCMA and Marriott International conducted future of events research and uncovered some intriguing trends. Focused on five key areas: emotional intelligence, orchestrated serendipity, multi-modal design, making a meaningful impact and leveraging your surroundings, the study reveals how they will usher in a new era of experiences.  This will be a collaborative session, allowing participants to work through each trend and determine steps they can take to enhance their role in meetings and events. This facilitated workshop will bring local stakeholders together to brainstorm how the destination ecosystem can harness the trends and shift offerings to be more aligned to the five trends shaping the future of meetings and events.


CIC Gives back locally! – Sunday November 17, 2019 from 11:00am – 3:00pm

Come and make a soup for the Moisson Quebec – Food bank!

Where: Hilton Quebec – De Tourny room (right beside the front desk)
Cost: Only your time
Value: Feels so good to give back
Goal: 300 soups to be distributed to the people in need.


Which tank will fill first?We also need to fill up the tank! We have two additional organizations that we want to support.

Bring some toiletry items that can be used. Small containers are always better to distribute.
Need ideas?
• Soap
• Shampoo
• Comb/brush
• Women hygiene product
• Toothbrush (we always get some free from the Dentist!)
• Toothpaste
• Dental Floss
• Deodorant
• Shaving cream and disposable razors

It is not complicated, if you forgot to bring the item? You don’t have space in your suitcase? There’s a convenient store located under the hotel. Pharmaprix (Pharmasave) is literally 7-minute walk from the Hilton.


Welcome Reception – Sunday, November 17, 2019 6:00pm – 9:00pm
Sponsored by Hilton Québec

Join us in the Hilton Québec for an exciting Welcome Reception featuring Quebec’s local products and great entertainment ! Be there, we want to see you!


Closing Reception, Dinner and Show  – Tuesday, November 19, 2019 7:00pm Reception, 7:30pm Dinner
Sponsored by Québec City Business Destination / Quebec City Convention Centre

On the night of April 4, 2008, a fire ravaged the Voltigeurs de Québec Armoury. Home of the oldest French-speaking battalion in North America, the building was completely destroyed. Only the original masonry survived. Ten years later, it has risen from the ashes to be completely reimagined as a magnificent venue that faces out onto the Plains of Abraham.

The Voltigeurs de Québec Armoury is proud to welcome PCMA CIC19 participants to its Closing reception and dinner. Regional and innovative flavors meet local entertainment for a memorable evening! Local artists with international acclaim will wow and amaze you with their unique blend of emotions and breathtaking prowess.

Quebec City, QC

We are looking forward to welcoming you to Québec City for PCMA CIC in November 2019!

Your conference hosts, Québec City Business Destination and the Québec City Convention Centre look forward to having discover our one-of-a-kind destination and UNESCO World Heritage site. History, culture, gastronomy and great networking are only the beginning in Québec City.

Discover our wonderful destination and plan your stay by visiting our website. We suggest adding a few days before or after the event 🙂

Click here to start planning your stay!

Hotel Information

“Bienvenue à Québec”! Located in downtown Québec City, Hilton Québec is directly linked to the Québec City Convention Centre on Parliament Hill. It’s central location is perfect to explore historical attractions, colorful neighborhoods and innovative restaurants.

The Hilton Québec offers stunning views from every room, a panoramic 23rd floor Executive Lounge and heated rooftop pool make our hotel extra special. Discover French Canadian flavors in one of our onsite restaurants.

Conference Room Rate:

$169 for a Downtown City View

$179 for an Old Quebec, River View

Click here to book your room now


In an effort to support our host hotel and demonstrate effective practices in room block management, the PCMA Canada East Chapter’s Board of Directors is supporting the following policy:

  • Attendees that have booked a hotel room outside the official CIC housing block will be charged an additional $200 CAD administration fee. Exceptions will be made for members who are local or sharing a room with another hotel guest.
  • The deadline to book a hotel room is Thursday, October 17, 2019.
  • Please note, that any hotel room cancellations will require 72 hours notice without penalty.

Fairmont Le Manoir Richelieu – Post FAM


So you’re attending PCMA-CIC in Québec City? You’re in for a treat! Be ready to stroll the charming streets of Old Québec, soak up French-Canadian culture, and feast on! But first, you have to get there, and it’s so easy in Québec City. Click here and scroll down the page to the transportation section. You will find some insider tips to transfer from the airport or train station to Hilton Québec without a hitch and, by the same token, “green” your travel.

Use our discounted travel rates to fly to Quebec City, Quebec
from anywhere in Canada. Visit the Porter website and use
the promotional code CIC19 to book your flights.

Use our discounted travel rates to fly to Quebec City, Quebec
from anywhere in Canada. Visit the Air Canada website and use
the promotional code BG9U46Q1 to book your flights.

Use our discounted travel rates to fly to Quebec City, Quebec
from anywhere in Canada. Visit the WestJet website and use
the promotional code R76SN2J to book your flights.

Use our discounted travel rates (10%) to obtain the best available fare in Economy, Economy Plus, Business, Business Plus, Sleeper Class, from anywhere VIA Rail travels to Quebec City. Visit the ViaRail website and use the Convention Discount code 14011.


Fare applies to a maximum of two passengers per booking.

One complimentary stopover is allowed at no additional charge.

For travel on all fare plans in Business class, the first stopover is allowed at no additional charge, provided that this stopover takes place in Toronto, Montréal or Ottawa only.

Thank you to our 2019 Sponsors!

The 2019 Sponsorship Prospectus is Now Available!


Why Sponsor?

It just makes financial sense!

Be recognized as an official sponsor of the Chapter

Increase your overall sponsorship recognition and value for money

Support advancement of knowledge in the meetings industry

Gain from partnering with PCMA in building what we believe is Canada’s premier meetings industry association

Network and market your products and services to an audience of over 375 Chapter members and 400 Conference Participants (40% professional: 60% supplier).

The target audience includes: meeting professionals, association executives, sales and marketing professionals, professional speakers and tourism representatives.

We will add the two values together to determine your sponsorship level and recognition at the CIC

You will receive ongoing recognition throughout the calendar year through recognition on our chapter website and at chapter events

Increased recognition at the CIC at a higher level of sponsorship based on the combined value of the two sponsorships

You will receive all the additional concessions offered at that higher level of sponsorship – this equals greater recognition and value for your company


Should you have questions regarding sponsorship, do not hesitate to contact our sponsorship team:

Patrick Guidote
2019 Sponsorship Director, PCMA Canada East Chapter
Tel: 1-514-225-2239|

PCMA Canada East Chapter Secretariat
6 Lansing Square, Suite 214
Toronto, ON M2J 1T5
Tel: 416-595-9615 | Email:





Click here to donate

We would like to thank you for your previous donation for the PCMA Canada East Chapter Silent Auction.

The Silent Auction is a vital part to the life of the Chapter as  75% of the funds raised will go to the Chapter’s Education Programming and 25% will be directed to the PCMA Headquarters Education Foundation.

For 2019 we’re changing things up… we are asking that donors submit items that can be used to enhance or improve the business and/or the personal lives of the meeting professional and to fit the theme of “The Connected Professional”. Item’s include (but are not limited to):

  • Echo Dot plus related devices to control house lighting, temperature, music, etc.
  • Fire TV Stick 4K bundles
  • Portable home theater packages (mini projectors, speakers, etc.)
  • Other smart home technologies, like phone controllable home technologies related to lighting, heating, etc.
  • Home security systems
  • iPads, tablets or smart phones
  • laptops
  • Fitbits, Apple watches or other wearable technology devices
  • Wireless head phones or speakers

And of course, we will still be very grateful to receive trips, hotel stay certificates, jewelry, gift baskets and gift certificates

Should you have any questions regarding the program or wish to make a donation please contact one of our Silent Auction Committee Members:

Chuck E. Schouwerwou, CMP, CMM
Committee CoChair

Francois Brunet
Committee CoChair
613-723-1166, ext.  213

Lindsay Murray
Committee Member
905-356-2241, ext. 2226

A member of our team will be in touch with you soon to follow up on this email.  We look forward to partnering with you once again to host another successful PCMA Canada East Chapter Silent Auction.


The 2019 Silent Auction Committee
and the PCMA Canada East Chapter



Click here to access the 2018 photo.


The PCMA Canada East Chapter’s 5th Anniversary Canadian Innovation Conference is true to its name! Each year, the committee sets out to think outside the box when creating the next experience. We envisioned a wholesome conference, one that engaged the mind, body and soul and invigorated you to get the edge.

With this goal in mind, PCMA Canada East CIC 2017 delivered a highly educational program, with lots of time to network, plenty of food, all with the backdrop of the magnificent Niagara Falls.

Click here to access the 2017 online photo gallery

ST. JOHN’S 2016

Our chapter’s annual Innovation conference is true to its name! Each year, the committee sets out to think outside the box when creating the next experience. We envisioned a wholesome conference, one that engaged the mind, body and soul and invigorated you to go far, far out. With this goal in mind, the PCMA Canada East CIC 2016 experience was designed to deliver a highly educational program coupled with innovative learning zones, space to get in touch with your playful side, and a wellness feature that provided much-needed relaxation.

The easygoing, welcoming and warm hospitality of St. John’s, Newfoundland influenced the vibe of the conference: it shone through the smiles of our 275 participants, who were open to play and learn.

The closing event was memorable and if you didn’t kiss the cod, you missed something. When the lights went down, the street lit up, and the closing party began! Attendees got their fix of fish n’ chips and a Scuff and Swally with Alan Doyle and the Beautiful Gypsies featuring Kendel Carson (John Prine, Spirit of the West,The Paperboys and Elvis Costello), Cory Tetford (Crush), Todd Lumley (Hawksley Workman), Shehab Illyas (MIR) and Kris MacFarlane (GreatBig Sea). No night on George Street is complete without kissing the cod, a tradition that welcomes visitors to the island. The culture, entertainment, and nightlife helped make it an unforgettable night!

Thank you Destination St. John’s and Newfoundland & Labrador Tourism for hosting one memorable PCMA Canada East CIC!

Get a taste of PCMA Canada East CIC—here is a 3-minute 40-second recap! But like they say, YOU had to be there to experience it for yourself.


Over 400 attendees came to Toronto Nov. 22-24, 2015 for innovative, engaging Canadian-focused education that would help to transform and elevated the way planners design meetings and events.


Montreal is a city whose passion, joie de vivre and rich cultural heritage are legendary. Montrealers greeted visitors and showed off their city’s charms, and were given a very warm welcome.

Rebecca SchingelCanadian Innovation Conference